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File-service FAQ

What to know before your first ECU/TCU file job

Understand the file routes, required technical data, payment rules and delivery model before you search, purchase or upload.

What do I need for a file request?

Supply the original ECU/TCU read, complete vehicle and control-unit details, the requested solution and any relevant hardware, logs, fault codes or symptoms. Incomplete data can require additional review.

Can I search before uploading a file?

Yes. Use the vehicle and ECU search to find active original or ready-file listings. If no exact reference is available, start a custom request with the source file.

Are all catalogue files instant downloads?

No. Instant download appears only for an active listing with a valid private deliverable and the required account authorization. Missing-file and manual-service entries do not expose a download action.

What is the difference between original, ready and custom files?

Original files are unmodified references. Ready files are prepared solutions for an exact supported listing. Custom service starts with your source file and is reviewed for the specific job.

How does wallet payment work?

Add prepaid balance with PayPal where enabled or through the manual top-up workflow. Wallet credit is added only after provider or admin confirmation, then used for eligible purchases and approved work.

Can original-file credits unlock tuned files?

No. Original-file credits and eligible original-file plans apply only to original files. Ready tuned files and custom calibration are separate products.

Are customer and delivered files sent by email?

No. Source files and authorized deliveries remain in the protected account workflow. Public pages do not expose storage paths, private filenames or unpurchased download links.

Can you guarantee an exact power increase?

No. Results depend on the vehicle, ECU/TCU, software, mechanical condition, fuel, hardware and supplied evidence. No universal output figure is promised.

Are emissions-related solutions road legal?

No universal legal claim is made. DPF, EGR, SCR/AdBlue, DTC and related requests are reviewed for professional, off-road, export or competition use where permitted by local laws.

Who can use PRO ECU FILES?

Workshops, tuners, dealer accounts and experienced private users with their own ECU/TCU reading and writing capability can create a prepaid account. Dealer or reseller arrangements are reviewed separately when needed.

Need help choosing the correct file route?

Create an account for a file request, or contact the workshop team if you need dealer arrangements, account support or help identifying the correct service.